Inmate Commissary

The Douglas County Sheriff’s Office contracts with Trinity Services as the commissary vendor for those individuals incarcerated at the Douglas County Detention Facility.  Trinity Services accessed online at www.trinityservicesgroup.com. In an effort to assist the family members of those incarcerated, Trinity offers the following options to place money on an inmate account:

The family can make deposits at anytime by going to  www.mycarepack.com. The family member will simply use a debit or credit card.  Once you have navigated to the above website, you may select the State of Colorado and location of Douglas.  In turn, you will go to the next page which will allow you to select the inmate name through a search of the facility.  You may either choose to make a SMART deposit or select the food or other products offered on this website.  You can use a debit card or credit card for this transaction.  The fees associated with deposits to inmate accounts are listed below:

Smart Deposit – Trust Fund Service Fees

Cash

  • $2.75 – all deposits amounts up to $995 the maximum amount allowed

Credit / Debit Cards

  • $2.95 – up to $20.00
  • $4.25 – $20.01 – $40.00
  • $5.50 – $40.01 – $60.00
  • $6.25 – $60.01 – $80.00
  • $6.75 – $80.01 – $100.00
  • $12.50 – $100.01 – $200.00
  • $18.75 – $200.01  - $ 300.00
  • $25.00 – $300.01 – $400.00
  • $32.50 – $400.00 – $500.00

Smart Deposit – Bond Service Fees

Cash

  • $5.00 - all deposits amounts up to $995 the maximum amount allowed

Credit / Debit Cards

$5.00 – Minimum fee amount

Incremental fee amount up to $500 max amount) 7%

The family can complete a deposit to an inmate account in our lobby at the Sheriff’s Office located at 4000 Justice Way, Castle Rock, Colorado 80109.  Families can use the lobby kiosk and make a selection for either cash or credit card.  At the time of visiting a family member at the Douglas County Sheriff’s office, a staff member is available at out lobby to assist with any questions

Douglas County Sheriff

Justice Center

4000 Justice Way
Castle Rock, CO 80109
Phone: 303.660.7505

Office Hours

Monday through Friday
8:00 a.m. – 5:00 p.m.


Highlands Ranch Substation

9250 Zotos Drive
Highlands Ranch, CO 80129
Phone: 303.784.7800

Office Hours

Monday through Friday
7:30 a.m. – 5:30 p.m.


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