Contact Information

Justice Center - 4000 Justice Way | Castle Rock, Colorado 80109 | 303.660.7505
Phone: 303.660.7460
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Douglas County Sheriff

Justice Center
4000 Justice Way
Castle Rock, CO 80109
Phone: 303.660.7505

Office Hours

Monday through Friday
8:00 a.m. - 5:00 p.m.


Highlands Ranch Substation

9250 Zotos Drive
Highlands Ranch, CO 80129
Phone: 303.784.7800

Office Hours

Monday through Friday
7:30 a.m. - 5:30 p.m.


Directions »

With respect to missing children, it is important for victim families to know that the first 48 hours following the disappearance are most critical in terms of finding and returning the child safely home. Since these hours are also the most chaotic, it is critical that some basic “do’s-and-don’ts” are kept in mind.

The missing child should be reported immediately, keeping in mind that there is no waiting period for entry into NCIC (National Crime Information Center) for children under 18 years of age. (Television shows often state there is a waiting period to report a missing child or adult. This is false, report the missing to law enforcement immediately.)

It is very important that the victim family members limit access to their home until such time that law enforcement officers can respond and collect possible evidence. Remember that clothing, sheets, personal items, computers, and even trash may hold clues to the whereabouts of the missing child. Also, it is important to provide investigations with a recent photograph of the child.

Runaways are not synonymous with missing persons. If a case is initially classified or being handled as a “runaway”, it could become a missing person, depending on the information developed during the course of the investigation. There is no specific time period as to when a “runaway” becomes a “missing person”.

In specific cases, a law enforcement agency may request an Amber Alert through CBI. The criteria for an Amber Alert is very specific. The most important criteria is there is credible information that the child was kidnapped.

If you know the whereabouts or can add to the circumstances of a person classified as missing, please notify the Missing Persons Unit at 303-660-7548.

For additional information, please e-mail: dcso@douglas.co.us