Civilian Clerk

Clerks assigned to the Records Unit are civilian members of the Sheriff’s Office acting as support personnel.  The Unit provides customer service to the public Monday through Friday from 8 a.m. to 5 p.m.   The Unit provides internal customer service to the members of the agency: Hours of operation Monday: 5:00 a.m. to 5:30 p.m., Tuesday through Friday: 6:00 a.m. to 5:30 p.m.

We work a 4/5 – 9 Flex schedule with varied daytime shifts:

  • Everyone works either Monday through Thursday or Tuesday through Friday – 9 hour days
  • The Unit is split into four teams with two teams off each Friday, so that each clerk has every other Friday off and two teams off each Monday, so that each clerk has every other Monday off.
  • The Friday or Monday you do work is an 8-hour day.

What do we do?  This is an overview; please view full job description for detailed information.
Click here to view Civilian Clerk Job Description

  • Processing documents for disbursement
  • Complex data entry – must type 35 wpm
  • Customer service (phone, in person and via mail) – required to learn Colorado Criminal Justice Records Act for releasing information to the public.
  • Computation of fees
  • Public fingerprinting
  • Some positions required to perform moderately complex bookkeeping
  • Solicitor registration

Some of the key things to know from those working for the agency now:

  • Be patient, the hiring process can take a while.
  • Integrity, loyalty and dedication are a must!!
  • A keen interest in law enforcement and community service is a must and you will benefit from a job where nothing is stagnant, it is always changing!
  • Ability to deal with confidential information and keep it confidential is critical!
  • Someone who can multi task on a constant basis and doesn’t mind challenging work with lots of change will succeed!
  • A personality that can deal with “difficult” people in a professional manner that is firm yet reassuring will do very well in this position.
  • We are always busy!  There is never a dull or down moment and we work in a very fast paced environment. You have to be an individual that works well with others and likes working in an open, “cubicle” type environment with several people, lots of interruptions and constant motion!
  • We are extremely family oriented.

To be considered you must meet all of the following minimum requirements:

  • Be a U.S. citizen
  • Be at least 18 years of age
  • Have a High school diploma or G.E.D.
  • Have never been convicted of a felony
  • Have the ability to perform all essential functions of the job.
  • Have absolutely had no illegal drug usage within the last three years and no alcohol related traffic offenses within the last five years.

The first step is a pre-employment interview with one or more Records Supervisors.  If the interview is successful your name is then passed on to Professional Standards to go through the rest of the hiring process performed by their Division.  You will be required to take a typing and data entry test first.  If you pass those tests successfully you will move on to an integrity interview with a member of the Professional Standards division.  If the interview is successful you will then be required to take a polygraph examination and pass a full background investigation successfully.

For additional information or questions call Professional Standards at 303-814-7640.

Entry Level Salary:  $2535 per month

Douglas County Sheriff

Justice Center

4000 Justice Way
Castle Rock, CO 80109
Phone: 303.660.7505

Office Hours

Monday through Friday
8:00 a.m. – 5:00 p.m.

Highlands Ranch Substation

9250 Zotos Drive
Highlands Ranch, CO 80129
Phone: 303.784.7800

Office Hours

Monday through Friday
7:30 a.m. – 5:30 p.m.

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