Cory Friend is the Communications Manager overseeing the operation of the Douglas County Dispatch Center. Cory joined the Sheriff’s Office in January of 2003. She has a Bachelor of Science Degree in Political Science/Criminal Justice from Metropolitan State College. She completed the University of Denver, Daniel's College of Business, Executive Leadership Program, Rapport International’s School of Leadership Development, and the CSOC sponsored Command School. Cory also holds certifications in Project Management and Mediation.
Cory participates on the County’s Incident Management Team and is a member of a search team for Project Lifesaver. Cory also participates on the Public Utilities Commission 9-1-1 Task Force, serving on the Wireless subcommittee and Chairing the 9-1-1 Resource Center subcommittee.
Cory has 26 years of public safety experience. Her career started with the Littleton Fire Department in 1979 where she managed the fire dispatch center. Cory was instrumental in creating a joint fire dispatch center with 9 departments covering parts of Jefferson, Arapahoe, Adams and Douglas Counties. She was also involved in establishing the first statewide Emergency Medical Dispatch program in Colorado.
In 2000 Cory went to work for Intrado, a Longmont, Colorado company that provides complex 9-1-1 data management for the telecom industry and PSAPs across the United States. Her work managing customer accounts in the CLEC Business Unit was to be beneficial when tasked with implementing wireless Phase II technology in Douglas County.
Cory is excited to be working in a progressive public safety environment where customer service excellence and involvement with the community are a priority.
Cory Friend is the Manager of the Dispatch Center.