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Some of the UFDA member stations are notified of their calls by a system called First In. Basically put, when the Dispatch Center receives either an EMS or Fire call, the Fire Station is alerted via computer, which sets off an audible tone in the station and then a voice alert which annouces the type of call and the apparatus being called for. This is then followed by the dispatcher giving additional information. This system is designed to assist dispatchers and fire personnel alike by providing the most efficient service to the community by cutting down response time.

Castle Rock Fire Department With the current jurisdictional boundaries our communications center must work in close relation with many other outside agencies such as: Aurora, Englewood, Denver, and Littleton as well as Arapahoe County Sheriff's Office, Greenwood Village PD, Aurora PD, Cherry Hills PD, and the Colorado State Patrol.

Emergency Medical Dispatch

All Douglas County Dispatchers are trained in Emergency Medical Dispatch (EMD). The EMD program is a state recognized program, which provides 40 hours of classroom training that includes CPR certification. The training teaches dispatchers to appropriately classify a call for service, choose the appropriate response and also provide basic pre-arrival instructions for the caller. This can be as simple as what to do for a cut hand, to CPR instructions for a person in cardiac arrest. Callers need to understand that in order to provide the best care and customer service, they will be kept on the phone until the first rescuer arrive, so as to provide constant care to the patient, and ensure that current information is relayed to the rescuers enroute.

To listen to Douglas County Fire Dispatch. (You must have winamp or realplayer)

Guide to Douglas County Fire District Nomenclature

Fire Dispatch Radio Nomenclature
Air Unit	An apparatus that carries a machine to refill S.C.B.A. container at the fire ground/operation
Battalion Chief	Shift Command Officer
Brush	A light attack apparatus, typically 4 X 4, with less than 400 gallons of water, a booster pump of less than 500 GPM, and designed to respond to wildland fires.
Chief	The Fire Chief of the department or on ot the departments executive officers.
Dive	A specialize unit that carries water and ice rescue equipment
Division Chief	Mid-management officer; Battalion Chief reports to Division Chief
Division	Organization level having responsibility for operations within a defined geographic area. This functional level falls between branch and crews, task forces, strike teams, and/or single resources.
Engine	An apparatus with a permanently mounted fire pump with a capacity of 500 GPM or greater, a water tank of at least 500 gallons, a hose bed, and contains NFPA minimum equipment for a class A pumper/engine.
Hazmat	A specially designed and equipped apparatus that responds to hazardous materials incidents.
Ladder	Generic terminology for an aerial apparatus. May be a Quint, Tower or Truck.
Light Unit	An apparatus that carries an onboard light system used to provide scene illumination.
Medic	An apparatus that is staffed by fire fighters and carries basic or advanced life support (BLS/ALS) equipment and personnel; may or may not have transport capability; BLS usually staffed by EMT's; ALS staffed by a minimum of one paramedic and one EMT; most career department rescues are ALS.
Quint	An apparatus with a permanently mounted fire pump with a capacity of 500 GPM or greater, a water tank that may be less than 500 gallons, but typically not less than 200 gallons, a hose bed, all NFPA minimum equipment for a class A pumper/engine, carrying a full complement of ground ladders totalling 116 feet, and has a permanently mounted, power operated aerial ladder that may be less than 100 feet in length. Quints may function as either an engine or truck companies.
RED LEADER	Airport Crash Rescue apparatus
RIT	The Rapid Intervention Team is to be used to provide for the rescue of firefighters operating at emergency incidents if the need arises.
Rescue	An apparatus that carries specialized equipment that may include, but is not limited to heavy extrication, trench rescue, urban search and rescue, and confined space, and rapid intervention.
SCAT	A light attack apparatus with a booster pump of less than 400 GPM, limited personnel carrying capablity equipped with limited structural firefighting equipment. Is usually limited to structural firefighting but may also respond on wildland fires. Scats may also be known as minipumpers.
Squad	A specialized apparatus that can carry equipment similar to a rescue, and may include equipment for mass casualty incidents. It may also include a mobile air unit, lighting capabilities, and additional hazmat equipment and supplies.
Squirt	Apparatus with a fire pump, a water tank, hose bed, and an aerial device usually less than 75 feet. Normally handles engine type assignments and is similar to a Quint
Tender	An apparatus that provides a mobile water supply, has a tank capacity greater than 1000 gallons, has a small capacity pump usually between 500 and 750 GPM and carries a limited supply of hose.
Tower	A platform ladder truck with a permanently mounted passenger carrying platform attached to a telescoping aerial ladder and carrying a full complement of ground ladders totalling 116 feet.
Truck	A ladder truck with a permanently mounted, power operated aerial ladder and carries a full complement of ground ladders totalling 116 feet.