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Communicating with an Inmate

DCSO recognizes the importance of an inmate’s ability to communicate with their legal counsel, family,  and friends.  All mail sent to an inmate must also be properly addressed to include your valid return address information of Name, Address, City, State and Zipcode.

Write to an inmate

All Personal Mail must be addressed in the following manner:

Inmate Name and Booking #
c\o Securus Digital Mail Center – Douglas County Jail
PO Box 509
Lebanon, MO 65536

Failure to properly address the envelope will result in the mail being returned to sender.

Once the mail is received at the Securus Digital Mail Center it will be digitally scanned and available to be viewed on kiosks and tablets.

Pictures, drawings etc. will be accepted for scanning, printed, and delivered in the same manner. Any person sending any personal mail that wishes to have it returned to them must include a self-addressed, stamped envelope included with the original mail.

All correspondence will be scanned and inspected for contraband, except mail that is clearly marked “Legal Mail”.

Inmate-to-inmate mail is NOT allowed.

We will continue to accept:

  • Legal Mail
  • Publications – Directly sent in from a publisher, or authorized retailer (as described in the Inmate Handbook)
  • Money Orders

Mailing Address:

Inmate Name and Booking #
Douglas County Jail
4000 Justice Way, Suite 2630
Castle Rock, CO 80109-7547

Call an inmate

Securus is the inmate telephone service. Visit or call 972-734-1111 to learn more, set up an account, and buy prepaid phone minutes. You can put money on the inmate’s phone account using a kiosk located in the jail lobby.

During booking, inmates are allowed a limited number of free calls. During their stay, inmates can make prepaid phone calls and collect calls. Inmate telephones may be monitored and recorded. Three-way telephone calls are not allowed and will result in a $25 fine.


For instructions, hours, and more information on visiting an inmate.

Inmate Kites

A Kite is a written request from an inmate about something, such as medical treatment, his property and housing and to communicate with the courts, probation and pre-trial services. Kites are free.