Who do I call for wildlife complaints?

Douglas County Animal Services does not handle wildlife unless the Douglas County Sheriff Officer or the Division of Wildlife requests our assistance.

If the wildlife is endangering Public Safety (Bear or Mountain Lion is in a residential area, a rattle snake is in your yard, a coyote, fox or raccoon, has become ill and is in your neighborhood) call Douglas County Sheriff Department at (303) 660-7500 or 911 for emergencies.

If the wildlife has become a nuisance (Squirrels in your attic, Raccoon in your chimney, etc) call a private animal control organization to remove the animal. Contact information for these services can be found in the yellow pages under Wildlife Relocate and Transport.

The Colorado Division of Wildlife may also be contacted for questions and concerns. They can be reached at (303) 291-7227.

If you live in Highlands Ranch you may also direct questions to the Highlands Ranch Metro Districts at (303) 791-2710.

Wildlife calls may also be handled by local wildlife rehabilitation groups, which are licensed to rescue and release wild animals.  These agencies are listed in the yellow pages or can be located on the internet.

Contact Information:

To report an animal control issue


Emergency - 911



Justice Center
4000 Justice Way
Castle Rock, CO 80109
Phone: 303.660.7529

Hours of Operation

Douglas County Animal Services is available 24 hours a day, 7 days per week, 365 day per year.

Most business will be conducted during normal business hours, but emergency services are available at all times.


8:00 a.m. to 8:00 p.m.


8:00 a.m. to 6:00 p.m.

Holiday schedules will vary.

Douglas County Sheriff

Justice Center

4000 Justice Way
Castle Rock, CO 80109
Phone: 303.660.7505

Office Hours

Monday through Friday
8:00 a.m. – 5:00 p.m.

Highlands Ranch Substation

9250 Zotos Drive
Highlands Ranch, CO 80129
Phone: 303.784.7800

Office Hours

Monday through Friday
7:30 a.m. – 5:30 p.m.

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