Office Hours

The Sheriff’s Office Civil Section is open Monday through Friday from 8:00 a.m. to 5:00 p.m. Mountain Time. We are closed on legal holidays recognized by Douglas County.

Documents received after 3:30 p.m. may be processed on the next business day.

Mailing Address

Douglas County Sheriff’s Office
Attn: Civil Section
4000 Justice Way, Suite 2213
Castle Rock, CO 80109

Phone (303) 660-7527
Fax (303) 663-0688

When mailing your documents to our office for service, please do not address the envelope to any specific individual, as this may cause a delay in processing. Instead, use the address listed above. Use this link for directions and a map to our facility.


Fees for service must be paid in advance. Use this link Fee Schedule to determine the correct Civil fees for service. Fees are set by state statute and County Resolution R-010-14. Any refund due will be noted on your statement, which will be mailed with the Sheriff’s affidavit of service or non-service. The County Treasurer mails refunds once each month.

Service of Process

Attempted services of papers are based upon the information you provide. Use the link Civil Process Information Sheet and include all information that will assist us in successfully serving your papers. Received documents are processed and sent out for service as quickly as workload and staff resources allow with service generally made within two weeks of receipt. All documents received are treated with due diligence. There are NO provisions for ‘expedited service’ except in the case of protection orders.

Protection Orders

Protection orders are obtained by filing a complaint or petition directly with the courts. Contact the court clerk at 303-663-7200 for more information, or follow this link:Protection Order Information.

Evictions and Writs of Restitution

For a basic informational guide concerning tenant evictions and the role and requirements of the sheriff’s office, follow this link to obtain an eviction brochure.

After you have obtained a judgment for possession, follow this link to obtain a brochure on thesheriff’s requirements for writs of restitution.

Property Seizures / Sheriff Sales (Court Ordered)

When you have obtained your court order, please contact us to discuss the circumstances of your case and what services you wish the sheriff to perform. We will assist you with information on required forms, fees, bonds, and logistical issues with property seizure and storage. Click on this link to view public notices of pending sheriff’s sales of real and personal property.

Civil Assist

The Douglas County Sheriff’s Office Civil Section schedules and conducts all civil assists and requests when a deputy needs to be present to keep the peace. You must provide our office a copy of a valid court order that requires the sheriff to be present. This is usually written as part of a civil protection order, mandatory protection order or an order from the court directed to the sheriff to provide assistance. All requests must be scheduled with sufficient advance notice. Available time slots are limited.

The petitioner or respondent on a protection order may request a one-time, fifteen-minute civil assist at no cost, if authorized in writing by the judge. This assist is to obtain undisputed items of a personal nature.

Payment of sheriff’s fees is required for additional requests or if longer time is needed for the assist. All assists require written approval from the courts and must be directed to the sheriff to provide assistance. Advance payment is required before the assist is scheduled at $60.00 for the first hour and $40 for each additional hour or fraction thereof, with a minimum $100.00 deposit. The deputy’s time is committed only for time scheduled and paid for. The assist will terminate at the scheduled time whether completed or not. Experience has shown it will take 1.5 to 2 times longer than you expect, so plan accordingly and schedule the correct number of hours. A refund will be made for hours not used. The officer present at the assist is acting under color of authority and is neither the employee of, nor under the control of any civilian present.

The requester must provide a transport vehicle that is of sufficient size to accommodate all of the items in one load. Multiple trips are not allowed. Sufficient manpower and equipment must be provided to load all of the property in a timely and expeditious manner. Time will not be spent making inventory lists. Either party, as evidence of what was removed, may take photographs as the property is prepared and loaded for transport.

Civil Contact Information

Phone: 303-660-7527
Fax: 303-663-0688

Douglas County Sheriff

Justice Center

4000 Justice Way
Castle Rock, CO 80109
Phone: 303.660.7505

Office Hours

Monday through Friday
8:00 a.m. – 5:00 p.m.

Highlands Ranch Substation

9250 Zotos Drive
Highlands Ranch, CO 80129
Phone: 303.784.7800

Office Hours

Monday through Friday
7:30 a.m. – 5:30 p.m.

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