Inmates in the detention facility are allowed non-contact visitation, the number of visitations per week and the duration of those visits is based on housing and classification status. We offer video visitation for all individuals incarcerated.
Video visitation can be accomplished through the Robert A. Christensen Justice Center, located at 4000 Justice Way, Castle Rock, CO, 80109 or the Highlands Ranch Substation located at 9250 Zotos Drive, Highlands Ranch, CO 80126.
Highlands Ranch Substation
9:00 a.m. – 1:00 p.m. and 3:00 p.m. – 4:00 p.m., Monday through Friday (Holidays Excluded)
8:00 a.m. – 1:00 p.m. and 3:00 p.m. to 930 p.m. every day, including holidays.
Pods F-1, F-3 and C-4 are allowed one 15-minute visit per week. Pod F-4 is allowed one 30-minute visit per week. All other pods are allowed two 30-minute visits per week.
Pod F4 is tier-separated, meaning one or the other tier is locked down at all times. When a tier is out in the morning DO NOT schedule your appointment during meal time – 11:00 a.m. – 12:30 p.m. You may, however, schedule a “morning out tier” visit between 12:30 p.m. and 1:00 pm. In addition, kitchen trusties are not allowed visitation during the times they are scheduled to work. It is the responsibility of the inmate to inform potential visitors when they are available for visits. Please do not contact the jail staff for this information. For security purposes, staff will not release any scheduled visit or visitor information.
For your convenience, we also provide access to this system in our Lobby at the Justice Center. To avoid delays and possible disappointment, we request you register and schedule your visit at least 24 hours in advance and check-in 15 minutes prior to your scheduled visit.
If you need assistance with this system or have further questions please call 303.814.7045.
The number of visitors allowed per visit is limited to three (this includes children). Proper photo identification is required prior to visitation (government issued driver’s license, government issued identification card, military identification card or passport). All visitors under the age 18 must be accompanied by a parent or legal guardian. If the visitor is a minor spouse of an inmate, they must provide proof of marriage and photo identification.
- VISITOR REGISTRATION - NEW USER ACCOUNT SETUP
- ALREADY REGISTERED? CLICK ON VISITORS TO SCHEDULE A VISIT