Technology Services

The Technical Services Team provides a variety of functions for Dispatch, Patrol, Detentions, Investigations, Records, Support Services and other areas within the Sheriff’s Office.  The team consists of one manager, and four Support Technicians who rotate on-call duties, one Systems Analyst who researches and analyzes technology hardware and software purchases for the entire Sheriff’s Office and two Application Specialist whose main responsibility is to implement the New World Systems software.

These functions include 24-hour support for troubleshooting hardware and software issues, server administration and maintenance, hardware and software inventory, user logins, permissions, passwords and security issues for over 500 employees. This often requires working after-hours to support the 24-hour operations in the Jail, Patrol, Communications and other areas. The team also provides end-user training for the various software programs and hardware used at the Sheriff’s Office including:

Additional Resources

For further information regarding the Technology Services Unit or on specific technologies in use at the Sheriff’s Office, please call 303-660-7505.

Douglas County Sheriff

Justice Center

4000 Justice Way
Castle Rock, CO 80109
Phone: 303.660.7505

Office Hours

Monday through Friday
8:00 a.m. – 5:00 p.m.


Highlands Ranch Substation

9250 Zotos Drive
Highlands Ranch, CO 80129
Phone: 303.784.7800

Office Hours

Monday through Friday
7:30 a.m. – 5:30 p.m.


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